Everyday life of technical support: funny cases from practice (31 photos)

There is so much that repair and technical support staff have to deal with! The online community Tech Support Gore is home to a wealth of curiosities and mishaps related to our golden age of technology. Cable nests, burning plastic, hamsters in the system unit - this is just the tip of the iceberg.





1. "So yesterday my hamster escaped from his cage and somehow ended up on my computer. The computer doesn't work anymore."



2. "Internet is temporarily unavailable"





3. "Meet the new BookMac!"



4. “This is what sucks: when you provide technical support to your favorite restaurant and see this, you realize that you should not eat there anymore.”



5. “The Marriott Hotel network closet is where problems from the past meet the present.”



6. “For some reason the laptop is overheating”



7. "The customer says he doesn't know why his computer won't turn on anymore."



8. “The client smashed his laptop over his knee in a fit of drunken rage. He asked if something could be restored. Miraculously, the hard drive was intact and I pulled out all the data from it.”



9. “When I was younger, I tried to dry out my laptop keyboard by putting it in the oven on low.”



10. "The client stated that their intercom does not work. Meanwhile, in the connecting panel"



11. "Something went wrong. I think we hit a cable or two..."



12. “What forced disinfection at work did to my new $2,000 laptop.”



13. Maybe it’s easier to throw everything away and start over?



14. “Server room” at our work. A plastic container collects water dripping from the air conditioner."



15. "I think this time the problem is not with the modem..."



16. “The client said that the previous owner would leave the entire network infrastructure. Thank you, that’s nice.”



17. "Can you draw up a network topology diagram for us?"



18. “The ports stopped working! - Which one? - That’s it!”



19. “I can start collecting them already.”



20. "Black Friday came suddenly"



21. "What am I doing here? I shouldn't be here!"



22. "Photo charged with pain"



23. “My boss thinks he’s very witty. “Rich, fix this scanner.”



24. "Apparently this is the power source for the client's server."



25. "The used router I bought overheated. A can of 7-Up, tape, and toothpaste solved the problem."



26. "I'm not happy with the product"



27. "I tried to turn off the monitor"



28. "We've gone too far"



29. “The customer indicated “minor damage”, experts think differently”



30. Merry Christmas!