Five-star hotel employees reveal “dirty secrets” (21 photos)

The number of stars and the price of a hotel do not always mean that the place is truly perfect or that there are no strange things going on there. Any hotel, no matter what, will have its secrets. But employees always see and know what’s going on, so no one can tell you about it better than them!



Here are some of the wildest stories from r/AskReddit about what goes on at fancy resorts and luxury hotels.

1. “Quite often we have a “dead guest””



“There is a standard procedure for such cases, and we calmly do everything that is required.”

2. “Porn filming. And, you know, these carpets and upholstery aren’t cleaned afterwards.”



3. “During cleaning, glasses, cutlery, toilets and sinks are wiped with rags of different colors. But then they dump them in one pile and go with them to another room.”



4. “Worked at an upscale hotel in San Francisco...”



“You can’t even imagine how many times I parked luxury cars with drugs lying around in the most visible places. But these guests gave generous tips.”

5. “We have a secret entrance from the garage that leads to the executive offices. For prostitutes"



6. “$2,000 a night and there’s a serious rat problem.”



7. “We know that our casinos have been financed by criminal organizations in the past.”



“I worked at the Revel (now Ocean) casino in Atlantic City before and after it opened. Bosses openly talk about the fact that casinos financed triads, even to new employees during hiring and onboarding. I think it's very strange."

8. “My wife claims that the number of people who shit in the shower is much greater than the number of people who, in your opinion, shit in the shower.”



9. “We turn a blind eye to drug dealers and prostitutes more often than you think.”



“They hardly complain and are usually happy to pay upfront. We also don’t care if you cheat on your wife/husband.”

10. “The amount of sex toys our guests leave behind is amazing.”



11. “I got drunk at work, and got drunk on the weekend. I wrote on social networks that Gordon Ramsay will come to us and, they say, I hope that he will not film his “Hotel Nightmares” with us.”



“I was fired within 24 hours. But I still managed to cook for Gordon Ramsay and his family, and I heard him compliment us, which is cool.”

12. “Professional events are the worst thing that can happen.”



“They get drunk, vomit everywhere, urinate in the hallways, break things, fuck in front of everyone... lawyers, doctors, teachers. In this sequence. After these conferences and seminars to share experience, the next day we have to call in additional personnel for cleaning and repairs.”

13. “My brother worked at a prestigious hotel in Southern California. They had a very obese guest who broke the toilet by sitting on it. And then a fragment of a toilet bowl cut his femoral artery."



“A man bled to death and flooded his room when a water main broke. A repairman found the body. The management made sure that none of the guests knew what happened - including the guests in the room on the floor below, who called a repairman because water was running down their wall.”

14. “Some luxury hotels that cater to sports teams have agreements that no room service will be provided after the team leaves.”



“Otherwise, the girls that the athletes brought the night before will generate huge bills that the team will have to pay.”

15. “I worked in accounts receivable for a couple of high-end chain hotels. We opened blocks of rooms for the season in about 8 months..."



“Due to high demand, these bookings had to be two-day bookings on Friday and Saturday. Payment was made in full ($450-800 depending on the type of room). Refunds were only available if you canceled your reservation one month before your check-in date. When I first started in this position, I discovered $63,000 worth of reservations that were canceled on time but never returned. I showed this to my manager, a completely incompetent woman who was not even able to check in a guest. She came back to me after discussing the issue with one of the owners. I don't remember in what exact words, but I was told to just forget about what I had discovered and not to tell anyone. And then I got a Christmas bonus of $500 cash.”

16. “I no longer work at a hotel, but when I worked, I had a lot of sex with clients who came to corporate events.”



“Christmas parties, corporate events, things like that. Without fail, every time I worked at a bar in the evening, I had women sitting and chatting with me. I had more sex with 40-year-old women when I was 20 than I have had since I turned 40."

17. “At the front desk they know all the call girls. We give them water on the way out and sometimes call a taxi."



“Management doesn’t like us doing this, but the escorts tip well.”

18. “A well-known chain of luxury hotels and resorts stores your database. They get photos from the Internet and track your activities to create a client profile."



“They record what food you ordered, how many towels you needed, how you chose the drinks, your children's names and birthdays, telephone address, etc. Everyone who works at the hotel has access to this database and can see sensitive information. To the point that your wife was at home, and at that moment you were in the hotel with your mistress.”

19. “Vice magazine had a good interview with the staff of some high-end hotels...”



“Among other things, it said that members of the elite could rent the entire hotel and be offered “premium services.” Essentially group activities for adults, let’s call it that, throughout the hotel.”

20. “Even in expensive hotels you can find bedbugs”



“I remember working in a hotel and we had a bed bug infested unit, so we shut down the entire wing on that floor and stripped the room and all adjoining rooms down to bare concrete and frame and threw out all the furniture, carpets, drapes, etc. And “elsewhere, no one cared, the management didn’t bother at all.”